Support options for Azure DevOps Test

Tuesday, October 16, 2018

11:50 AM

We are moving off the email support so that we can respond in a better way and build a searchable knowledge base that the community can leverage.
We request you to please post your issue in the below locations depending on the area.
Note: If it requires urgent attention then consider opening a ticket with Microsoft Support: https://visualstudio.microsoft.com/support/

 

Area

Locations to report the issue

Information needed

Test Tasks

  • VSTestV1 and VSTestV2
  • RunFunctionalTest and Deploy TestAgent
  • Publish Test Results

https://github.com/microsoft/vsts-tasks

Developer Community: Azure DevOps

 

Developer Community: TFS

 

Run the build/release definition with system.debug=true and share the entire zip file for logs.

 

If there’s sensitive data, please use developer community

Cloud based load test

  • Azure DevOps Load Test
  • Cloud-based Load Test tasks
  • Web App performance test in Azure portal
     

Developer Community: Azure DevOps

 

Provide the load test run identifier (GUID)

 

Visual Studio Test platform

(vstest.console or dotnet test, or Test Explorer in VS IDE)

https://github.com/Microsoft/vstest

 

Create a new issue here: https://github.com/Microsoft/vstest/issues/new

Provide a scaled down repro project or logs collected using /diag option.
Refer: https://github.com/Microsoft/vstest-docs/blob/master/docs/diagnose.md
 

MSTest V2 framework and test adapters
 

https://github.com/Microsoft/testfx
 

Create a new issue here: https://github.com/Microsoft/testfx/issues/new

Provide a scaled down repro project or logs collected using /diag option.
Refer: https://github.com/Microsoft/vstest-docs/blob/master/docs/diagnose.md
 

Visual Studio testing features

  • LoadTest using Test Controller/Test Agent
  • CodedUI Test/Ordered Test/MSTEST.exe

Developer Community: Visual Studio

Provide logs, screenshots or a scaled down repro.

Azure Test Plans

  • Test Plans, Suites and Cases
  • Test Manager extension
  • Exploratory Testing - Test and Feedback Extension
  • Microsoft Test Manager (MTM) and Feedback Client

Developer Community: Azure DevOps

Look up our documentation first to see if it helps resolve your issue.

 

If it doesn't, raise a problem with the following information:

  1. Screenshots
  2. Console errors and network trace using fiddler where appropriate
  3. Version of the product if using TFS or Azure DevOps Server and if you are seeing the issue only post an upgrade.
  4. Browser details if it is related to Test and Feedback extension

Pipelines Test reporting

  • Test tab in Build and Release
  • Analytics tab in Build and Release

Developer Community: Azure DevOps

 

Developer Community: TFS

Run the build/release definition with system.debug=true and share the entire zip file for logs.

Console output from browser debugger.

 

If there’s sensitive data, please use developer community.

 

Regards, Azure DevOps

 

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